“Consider each one of you as Hanuman” hearing this we looked at our back to reconfirm that we don’t look
like one at least. “I am Sri Rama”. The
next sentence followed. These words were told by our chief executive (CE) during
one meeting. The meeting was to discuss as how to face the quality process assessment
by an external agency. All of us in that meeting had undergone training and
briefing on how the assessment would be done. We were unanimously against
having such an assessment. “Nothing is in place as far as processes are
concerned, we can’t think of having an assessment at least for another 6 months”
that is what all of us had to say to the CE. After seeing our reactions, CE had
to say those two sentences. And he continued. “Hanuman did not know his true
potential that he could jump, cross the ocean and reach Lanka. Rama had to tell him that he
could and he did. So I am telling you, you can face it, you are good to go, we
will be assessed at a fairly high level”.
The mood of the entire
group got changed in a split second. All of us were trying to explore those
good things in our projects! And yes, we did well. Level 3 in that 5 point
scale, initially we had thought we would not even cross level 1.
Millions of people in
India did not think they had the potential to fight against the British to get
freedom. Our leaders of freedom struggle demonstrated, instilled confidence in
people.
People say an elephant is
big but it does not know it. True. At least in case of those tamed ones which
are brought in our festivals, processions. Have you seen those mahouts? They are so skinny and lean people, one push
from you or me- need not be by elephant per se- is good enough for them to collapse. Or is it just
an illusion as any human being of any size will look like such in the presence
of that huge fellow? Whatever be the case, these mahouts with that small frame
of body are able to manage elephants, make them do all the work. But you never ever
attempt to go near that elephant to tell him that he has much more potential
than he thinks. You would realize his true potential even before you try to
open your mouth!
So how do you come to
know your hidden potential? Sadly there is no easy way. Keep your ears open
while other people talk about you. Look for that catchy word “potential” and
see whether they are telling one thing good about you in those 15 items that
need improvement.
If I look back that
assessment exercise, it was not only because we did not know our true
potential. Partially it is because of our own fabricated imagination of high expectations from
the agency. They were clear upfront that they were not interested in our grey
areas, they were more interested in our strength areas. Their philosophy was if
one can be good in one area, then there is every reason to believe that the
goodness can be replicated elsewhere. We chose to ignore that philosophy, we
were overly worried on our “have nots”.
Does it not happen quite
often? We tend to raise expectation much higher unilaterally. The other party
would have never dreamt of such high expectations. For example, if I were asked
to deliver a key note address at my wife’s
school annual function( I have high hopes !!!) my first reaction would be “no, I
can’t”. I would start comparing me with Obama addressing school kids in East
Africa! I need to interact with the
students, wave my hands once in a while, need to have a smiling, pleasing face
et al. From school’s perspective it could be another ritual, which has been followed
for the last 25 years. The speaker can stand behind the podium so that his
trembling feet will not be visible to the audience. The speaker can read out from
a written speech on any topic, no need to have eye contact to anybody. The
speech can just be for 5 or 10 minutes so that they can proceed with more
important stuff like prize distribution and performances by students. Actually
if I had understood their expectations properly, I would have readily agreed as
it would be one step towards preparing for my next speech with more stable feet
on the ground!
But setting expectation
low by self is equally bad.
Yes, I had represented my
Lower Primary school in district level school athletic meet ! (Govt Lower
Primary School, Mannar – village in Kottayam District) That too for 100 metres sprints. My friend
came first and me second in our school selection, so both of us got selected to
represent at district level. As such we did not have any school ground, our practice
was in that barren paddy filed waiting for next monsoons. As the day came
closer, we intensified our practice, from 15 minutes to 30 minutes per day! I
started eating one additional dosa at home everyday ! As I stood in the start line
I realized that all others are at least 1 foot taller than me, much heavier and
muscular. Where is the comparison between my dosa/sambar Vs their Chicken/Mutton
Biriyanis ? I didn’t bother to do those warm ups which they did, I wouldn't
have been able to run at all if I had attempted that. As the whistle blew, I saw that rope held
tightly at the finishing line by two guys, eagerly waiting to know who would come first. That’s the first and last time I saw that rope. By
the time I reached the finish line, rope had vanished, people came 4th
place and below vanished, the celebration by people who secured 1,2,3 spots
just got over !
Do believe that people on
the other side have realistic expectations from you. Do believe that you have
potential in so many areas which you haven’t explored or you are not even aware
of.
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